Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges depend on weight of the package and location we will ship to.

As an indication, the following delivery charges are applied:

Shipping in the Netherlands: € 6,95
Shipping to Belgium: € 6,95
Shipping to countries in the EU: € 15,00
Rest of the world:

  • Up to 2 kgs: € 25,00
  • 2 to 10 kgs: € 35,00

Depending on your location, shipping will take between 1 and 10 days. When possible, we will send you a tracking code to follow your parcel.

If your product is on stock and your payment has been received, your order will be shipped to you within 24 hours. You will receive e-mails for every step in the shipping process.

Your invoice will be sent by e-mail. If you need a VAT invoice, please mail us using the contact form on the right. Please include your order or invoice number.

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